FADE – Support
Last updated: 21 February 2026
If you need help with FADE, have questions about subscriptions, payments, technical issues, or account problems, please contact us directly.
Contact Support
Email us at:
When contacting support, please include:
- Your device model (e.g. iPhone 14)
- Your iOS version
- A clear description of the issue
- Screenshots if relevant
Subscription & Billing Help
All payments and subscriptions are processed through Apple. If you need help with billing, refunds, or cancellation, you may also contact Apple Support directly through your App Store account settings.
Response Time
We aim to respond within 48 hours during business days.
Common Topics
- Subscription activation issues
- Restore purchases
- Account access problems
- Data deletion requests
- Technical bugs