FADE – Frequently Asked Questions

What is FADE?

FADE is an AI-powered grooming and appearance guidance application designed to help users improve their hair and overall presentation.

How does FADE work?

FADE analyses facial structure, proportions, and hair characteristics using artificial intelligence to generate personalized haircut recommendations, styling routines, and product suggestions.

Are FADE’s results guaranteed?

No. All scores, scans, and recommendations are AI-generated predictions and guidance tools. Results depend on execution, environment, and individual factors.

Does FADE store my photos?

Images and scan data may be securely stored to provide features such as progress tracking. You can request deletion via Settings → Delete My Data.

Is FADE free?

FADE may offer free features and optional premium subscriptions. Subscription pricing and features are shown in-app.

How do I cancel my subscription?

Subscriptions are managed through your app store account. Cancelling stops future billing but does not refund past charges.

Who can use FADE?

You must be at least 13 years old to use FADE. If under 18, parental review is recommended.

How do I contact support?

You can contact us at: fadeapporg@gmail.com